Frequently Asked Questions
Everything you need to know about your KINK3D experience.
How long does shipping take?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain intimate apparel cannot be returned.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing those figures to our chart, as our high-fashion cuts may vary from standard retail sizing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments through Klarna and Afterpay.
Are the materials used in KINK3D products sustainable?
We are committed to ethical fashion. We prioritize high-quality, durable materials and work closely with our manufacturers to ensure fair labor practices and reduced environmental impact.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's journey.